Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Request information about our services
• Subscribe to our newsletter
• Engage our services
• Participate in surveys or promotions

This information may include:

• Name and surname
• Email address
• Phone number
• Company name and position
• Business address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Device information

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and providing customer support
• Delivering our software development services
• Sending you information about our services, updates, and promotions
• Improving our website and services
• Analyzing website usage and trends
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Processing payments and maintaining business records

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: You have given us explicit permission to process your personal information
• Contract: Processing is necessary for the performance of a contract with you
• Legal Obligation: Processing is required to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., hosting providers, payment processors)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Secure hosting on AWS, Azure, or Digital Ocean

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under POPIA and GDPR, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal information
• Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us at info@amaxdigital.co.za

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: